Accessibility Statement
We understand that access to websites can be challenging for people with certain disabilities, and are committed to ensuring our website is accessible for all users.
A person’s disability is often unique. What may work well for one person, may be difficult for another person.
With this in mind, we aim to accommodate as many of our website customers and potential website users as is reasonable given our size, resources, knowledge, and potential website user needs.
To that end, we have engaged the services of professionals to assist and advise us in these matters and undertaken specific training.
Accessibility on this Website:
Our website provides several methods, features, and policies that can help users access our website and/or access to products or services provided or referred to on our website. There are also various aids available by third parties and which are provided by most browsers.
If you are having difficulty with access to our website even after utilizing any access features within this website and/or any third party or browser features, we invite you to contact us for further assistance via the methods under the heading ‘We are Here for You’.
Specific Accessibility Features within this Website:
This website contains a third-party plugin, also known as a widget, called UserWay Website Accessibility (UserWay), which is powered by UserWay’s dedicated accessibility server. Use of UserWay can improve website access for some users, particularly related to certain types of disabilities. UserWay has stated that its application supports conformance with the Web Content Accessibility Guidelines (WCAG 2.1 and 2.2). On our website, the UserWay widget is located in the MIDDLE-RIGHT SIDE of most pages.
Enabling the Accessibility Menu:
The accessibility menu can be enabled by clicking the accessibility menu icon that appears after clicking on the UserWay widget. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
We are Here for You:
If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and we will be happy to assist.
The following telephone number can be used if you require assistance with any part of our site because of your particular disability or because you are having difficulty in accessing or navigating any part of our website because of your particular disability. This number can be used for help using, understanding, and/or navigating our website and information set forth on our website. Other pages and/or links within our website may contain other telephone numbers to assist with sales, service, product information, accounts, or other aspects of our business. However, as noted above, if you have a disability that has caused or may likely cause you difficulty in accessing or navigating any part of our website because of your particular disability, you can call us toll free at:
1-877-320-JAVA
This telephone number for assisting persons with disabilities, including but not limited to blind and visually impaired persons, is available 24 hours/7 days a week.
You can also send an email, explaining in as much detail as possible, what type of difficulty you had, or may have had, or believe others may have. These types of emails should be sent to:
CustomerService@gloriajeans.com
In contacting us by telephone or email, your privacy will be strictly protected. This means that you will not be required to provide any personal information, including but not limited to your name, address, telephone number, the specific type of disability you may have, information about goods, products, or services you might be interested in or email address (unless you include it in an email you send to us). If you do provide us with your personal information, we will handle the information in accordance with our Privacy Policy.
Disclaimer:
We anticipate that from time to time, within our resources, we will be making changes to parts of our website, and possibly changes to accessibility of our website. Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers is generally a worthwhile goal. Moving closer to this goal will often depend on the knowledge we have regarding any particular difficulties those using the website might encounter, as well as available resources and improvements with technology.
Despite the efforts we may have made regarding accessibility, consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies, may be improved, so we welcome your suggestions.
Third Party Applications:
Our website may use third-party add-ons or “plug-ins” for certain functions, such as Google Maps, social media feeds, etc. These may not work or may not work the same for every user and/or every type of disability. We do not have control over the structure of these plugins, and are unable to modify them at all or to the extent that would accommodate every user of our website, and are not responsible for those elements which we do not control.
Our website may link to third party webstores, ordering platforms, or retailers that sell our goods or products online. We do not have control over the structure of these websites and are unable to modify them at all and we are not responsible for the accessibility of these third-party websites that we do not control.
Video:
Our website has or plans to have some video elements. Each video will either have close captioning or text equivalent located next to the video.
Third Party Websites:
This website also may or may not have links to third party websites. A few third-party websites (which may or may not have a link or relation to this website) may have their own accessibility features.
A number (but not all) links to descriptions of or information about third party website features as provided by some of these third party websites are listed here for your convenience (current as at the date of this Accessibility Statement). This website has not reviewed these statements by others and does not render an opinion on the accuracy of these statements.
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Google |
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Firefox Brower |
https://addons.mozilla.org/en-US/firefox/ |
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Microsoft Edge |
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YouTube |
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TikTok |
Third Party Screen Readers:
We also provide the following resources for your assistance regarding screen readers that may be used for persons with certain disabilities for your information, which this website has not reviewed or tested.
By including these references, we are not rendering an opinion on any statement made by any of these third parties or contained within any part of these links.
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JAWS |
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A general discussion of Screen Readers by the American Foundation of the Blind |
Effective Date: 15 August 2024